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    Definition Emotional Intelligence
    Mayer and Salovey

    Emotional intelligence "is a type of social intelligence that involves the ability to monitor one's own and others' emotions, to discriminate among them, and to use the information to guide one's thinking and actions" (Mayer & Salovey, 1993: 433). According to Salovey & Mayer (1990), Emotional Intelligence (EI) subsumes Gardner's inter- and intrapersonal intelligences, and involves abilities that may be categorized into five domains:
    • Self-awareness:
      Observing yourself and recognizing a feeling as it happens.
    • Managing emotions:
      Handling feelings so that they are appropriate; realizing what is behind a feeling; finding ways to handle fears and anxieties, anger, and sadness.
    • Motivating oneself:
      Channeling emotions in the service of a goal; emotional self control; delaying gratification and stifling impulses.
    • Empathy:
      Sensitivity to others' feelings and concerns and taking their perspective; appreciating the differences in how people feel about things.
    • Handling relationships:
      Managing emotions in others; social competence and social skills.

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